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At CoonTrail Coffee, we are dedicated to providing you with an exceptional coffee experience and outstanding customer service. Our commitment to your satisfaction is reflected in every aspect of our business, from the careful selection of our beans to the way we handle your inquiries and feedback.

Feedback: We love hearing from you! Your feedback helps us to improve our products and services. Share your thoughts with us through our customer survey links sent with each order confirmation or directly via email.

 

Our Promise: CoonTrail Coffee is dedicated to ensuring your complete satisfaction. We promise to provide prompt, polite, and helpful service every time you interact with us.

 

Stay Connected: Follow us on Instagram to stay updated on new products, promotions, and more. Engage with our community of coffee lovers and share your #CoonTrailCoffee moments.

Effective 1/1/2024

 

1. Introduction

Welcome to CoonTrail Coffee. We are committed to protecting the privacy and security of our customers' personal information. This policy explains how we collect, use, disclose, and safeguard your information when you visit our website, wildwoodbrews.com, or make a purchase from us.

 

2. Information We Collect

We may collect personal information that you voluntarily provide to us when registering on our site, placing an order, subscribing to our newsletter, or otherwise contacting us. The personal information we collect may include:

  • Name

  • Contact information including email address and telephone number

  • Address (shipping and billing)

  • Payment details (credit/debit card information) although encrypted.

  • Purchase history

  • Preferences and feedback

 

3. How We Use Your Information

We use the information we collect primarily to process your transactions and improve our services. Specifically, we use your information to:

  • Process and manage your orders

  • Communicate with you about your orders, purchases, accounts, and customer service needs

  • Improve our website and our services

  • Comply with legal obligations

  • Send you promotional emails about new products, special offers, or other information which we think you may find interesting

 

4. How We Share Your Information

We may share your information with third parties that perform services for us or on our behalf, including payment processing, data analysis, email delivery, hosting services, customer service, and marketing assistance. However, we do not sell, trade, or otherwise transfer your personally identifiable information to outside parties without your consent, except to comply with the law, enforce our site policies, or protect ours or others' rights, property, or safety.

 

5. Data Security

We implement a variety of security measures to maintain the safety of your personal information. Your personal information is contained behind secured networks and is only accessible by a limited number of persons who have special access rights to such systems, and are required to keep the information confidential.

 

6. Your Rights

You have the right to request access, correction, or deletion of your personal data. You can also object to processing your data, request that we restrict this processing, or opt out of receiving marketing messages. To exercise these rights, please contact us using the contact information provided below.

 

7. Changes to This Privacy Policy

We may update this Privacy Policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal, or regulatory reasons.

 

8. Contact Us

For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e‑mail at coontrailcoffee@gmail.com

At CoonTrail Coffee, we are excited to offer wholesale opportunities that allow you to share our premium coffee with your customers. Our commitment to quality and sustainability makes our coffee a perfect addition to your offering, whether you’re a small cafe, a large restaurant, or a retail store.

Why Partner with Us?

  • Premium Quality: All our coffees are sourced from top-grade, sustainable farms around the world.

  • Flexibility: We offer a variety of coffee types and packaging options to suit your needs.

  • Support: We provide marketing materials and support to help you get the most out of our products.

  • Competitive Pricing: We offer competitive wholesale pricing to ensure you get the best value.

Payment Methods

- Credit / Debit Cards
- Offline Payments

Payment Methods
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Customer Care
Privacy Policy
WholeSale Inquiries
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